Even the most dedicated notary can't answer the phone every time it rings. At some point, a notary has to:
Answering the phone during your chosen business hours is, of course, critically important, but it's just not possible that you can answer every single call.
That's okay!
And...
If you can't answer the phone, it's imperative that you have a system in place that let's your customers and prospects know that you're a business that is still interested in serving their needs, even if you can't answer the phone at the time. How do you do that?
I've written extensively about how to answer the phone promptly and professionally (read "Hello…1876 Called and Wants Its Phone Greeting Back here).
But if you can't answer the phone, make...
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